eCom Connections Radio – Monday April 30, 2012 – eBay Radio Party Show

Join us tomorrow at 12:30 PM EST to talk about the upcoming eBay Radio Party &  Conference!

We are fortunate enough to have Jason T. Smith & Bryan Goodman from Thrifting With the Boys, eBetsy Monjott, Mike Michalowicz, Cindy Shebley, Janelle Elms, Debbie Levitt, Marsha Collier & John ColderIce Lawson!

Listen Here


Bring your questions and bring it on – you know we love a challenge!

Find us on iTUNES !



Fantastic eBay Fee Calculator by Ryan Olbe

eBay Fee Calculator


Are you making money on eBay or are you Paying eBay for the privilege of saying you have a business? Here is a great tool to help you determine your profits BEFORE you go to the work of listing and then discovering it was for nothing!  Hat tip to Marsha Collier and Joseph Savage for mentioning this online. Click on the picture to go to Ryan’s site and check it out further.

Congrats to Marsha Collier #1 Influencer in the Customer Service Space



Big congrats to our friend and past guest Marsha Collier as she is named the #1 most influential person in the Customer Service space.


Fantastic news and please join Marsha each Tuesday night on twitter for her Customer Service chat from 6 – 7 PM PST. #custserv for the Hashtag

eBay Radio Party Registration is LIVE!

eBay Radio Party

Just finished editing a GREAT interview with THE eBetsy from eBay Radio. Registration is OPEN, woo-hoo and is only $50 for you early birds!

AND they have blocked out the fabulous, newly renovated GO rooms at the Flamingo for only $85 so book Soon!

Where ELSE can you hear Janelle Elms, Marsha Collier, Lynn Dralle, Debbie Levitt, John Lawson, Cliff Ennico – in ONE place! This is a full 2-day event so come prepared to learn from this seller-to-seller event and enjoy the networking. Listen to hear all the fantastic details, including lunch with YOUR choice of a VIP and Live Announcer this year!



Lisa of Purple Unicorn Collectibles Wins Book

Purple Unicorn Collectibles

Congrats to Lisa of Purple Unicorn Collectibles on winning one of our books on our February 21st show!  Lisa won a copy of Cliff Ennico’s Fabulous “The EBay Seller’s Tax and Legal Answer Guide” but since she resides in Canada and most of Cliff’s book is specific to US seller’s we sent her a copy of Marsha Collier’s newest book, “The Ultimate Online Customer Service Guide” instead.

ebay seller's tax and legal answer bookthe ultimate online customer service guide lisa-wins-book

Brandi Rhodes wins Copy of ‘The Ultimate Online Customer Service Guide’ by Marsha Collier

The Ultimate Online Customer Service Guide

Much congrats to Brandi Rhodes, of  ‘Bunnies Bridal and More‘ for winning a copy of Marsha Collier‘s newest book, The Ultimate Online Customer Service Guide on the show February 7th!

Bunnies Bridal and MoreListen to brandi-wins-book


Danni of Udderly Good Stuff wins The Ultimate Online Customer Service Guide by Marsha Collier

Ultimate online Customer Service GuideUdderly Good Stuff Congrats to Danni Ackerman of Udderly Good Stuff for winning a copy of Marsha Collier’s newest book, ‘The Ultimate Online Customer Service Guide’ on our February 26th show!

Listen to Danni Win here!  danni-wins-marsha-book

Can’t wait to hear her quick review when she finishes!

Susan Deppner of wins Marsha Collier Book!

Much coThe Ultimate Online Customer Service Guidengrats to Susan Deppner our very own Giant Squid for winning one of the last 4 copies of Marsha Collier‘s newest book, The Ultimate Online Customer Service Guide on the show today!

Susan Deppner

Click here to listen to Susan Win!

Beth Cherkowsky wins Marsha Collier’s The Ultimate Online Customer Service Guide

The Ultimate Online Customer Service GuideDepression Glass Warehouse Listener Beth Cherkowsky of Depression Glass Warehouse was the 2nd winner

of our giveaway of Marsha Collier’s new book,

The Utlimate Online Customer Service Guide.

Congrats Beth – hope you enjoy the read!

Click on beth wins to hear!

Marsha Collier – The Ultimate Online Customer Service Guide

Our very first guest on the premiere episode of our podcast will be Marsha Collier. marsha Collier

Marsha is an author of over 30 books, including many on the topic of eBay and eCommerce in the “For Dummies” Series.   She also co-hosts Computer and Technology Radio each week.

She is passionate about the world of Social Media. She loves it as a way for business to connect with their customers and provide better service.  She has been named one of the top 100 women on twitter by

Marsha is being interviewed about making customer service a priority in eCommerce in 2011. Her newly launched book,The Ultimate Online Customer Service Guide: How to Connect with Your Customer to Sell More!” is sure to reach the best-seller lists soon and is now available all over the web.

Marsha is a Top-Rated eBay seller and has a great website, Cool eBay Tools with lots of eBay information available.

You can follow Marsha on twitter @MarshaCollier. Find her FACEBOOK Page and connect there too. She even has her own entry on Wikipedia!

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